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Official WhatsApp Business Platform · Cloud API

WhatsApp messages your customers actually read

WhatsApp, Instagram and Facebook in one place: team inbox, safe bulk campaigns, chatbots, posts and ads. On Meta's official API, with no markup on Meta fees.

  • Free plan, no card needed
  • Prices in LKR
  • Keep your WhatsApp Business app
NS
Abee Boutiqueonline
Today
Order confirmedHi Nimali, thanks for shopping with Abee Boutique! Your order NS-20431 for LKR 12,450 is confirmed.Reply STOP to opt out10:42
Track order
Track order10:51
Order NS-20431 is out for delivery and should reach you today before 8 pm.10:51
Change timeTalk to an agent
New Year broadcast5,850 sent · 97% delivered
Paid in chatNS-20431 · LKR 12,450
64%
Solved by the botNo agent needed today
20

integrations ready to connect

20

switch guides from other providers

180days

of chat history imported with coexistence

5min

to connect your number with Meta

ShopifyWooCommerceWordPressMagento / Adobe CommerceOpenCart, BigCommerce and WixCustom PHP or LaravelGoogle SheetsGoogle CalendarZapierMake and n8nHubSpotZoho CRM, Salesforce, PipedriveZendesk and FreshdeskPayHerePayHere, Stripe, PayPal, Razorpay, TapClick-to-WhatsApp ads
Bulk messaging without the ban risk

Send bulk WhatsApp messages without getting your number banned

Bulk sender apps and WhatsApp Web tricks break WhatsApp's rules, and those numbers get blocked. Klickkonnect sends through Meta's official API, the approved way to reach thousands of customers.

✕Unofficial bulk senders

  • Break WhatsApp's rules
  • Numbers get banned, chat history lost
  • Customers see an unknown number
  • Messages fail without a reason
  • No opt-out, so people report spam

✓Klickkonnect on the official API

  • Meta's approved WhatsApp Business API
  • Approved templates keep your number safe
  • Your business name on every message
  • Delivered, read and replied for every send
  • STOP opts people out automatically

Meta raises your daily limit as your quality stays high. Both are always on your dashboard.

Facebook and Instagram, built in

Chats, comments, posts and ads in one place

Run your Page and Instagram from the same screen as WhatsApp.

One inbox for every DM

WhatsApp, Messenger and Instagram chats with the same team, tags and bots.

Comments into customers

Reply to post comments in public and send the details by DM, automatically.

Post to Facebook and Instagram

Create, schedule and publish to your Page and Instagram together.

Boost and click-to-WhatsApp ads

Boost a post in one tap and see how many chats each ad brings.

Product tour

One WhatsApp number. Every job your business does.

One inbox for the whole team

Every chat in one place that works like WhatsApp. Assign, note and reply on time.

  • Emoji, photos, voice notes, documents and replies
  • Assignment, tags and private notes
  • Quick replies and AI suggestions
  • Timer for the 24-hour reply window
Try the live inbox →
NP
Nimali PereraDilini P.
No. 14, Ward Place, Colombo 07
KR
Kavitha RajendranUnassigned
Hi, do you deliver to Jaffna? Looking at the Kanchipuram silk sarees.
SJ
Sanduni JayawardenaKanujan S.
COD is allowed for Kandy this week. Check with dispatch.
AS
Arjun SivakumarTharshan K.
Sorry about that Arjun. I've raised exchange request EX-882. A courier will collect it within 2 days.

Bulk messages people actually read

Approved templates to the right customers, with read and tap numbers. No ban risk.

  • Target by tag, city, activity or mood
  • Schedule in each customer's time zone
  • Meta fee estimate before you send
  • Delivered, read and replied for every campaign
See a campaign →
New Year previewCompleted

Example campaign · 11,950 contacts · template new_year_collection

Delivered97%
Read78%
Clicked button14%

Bots built without a developer

Menus, questions, product carousels and handoffs, tested on a phone preview first.

  • Buttons, lists and questions
  • Swipeable product carousels
  • Booking and form steps
  • AI answers from your business facts
Build a bot →
startTrigger: customer sends hi
messageMessage with 3 buttons
questionQuestion: order number
messageReply with {{order}}
handoffHand off to Sales team

Sell and get paid inside the chat

Catalog, cart orders, cart recovery and payment links, all in the chat.

  • WhatsApp catalog with cart orders
  • Shopify, WooCommerce and more
  • PayHere checkout with automatic receipts
  • Cart recovery reminders
See integrations →
AB
Abee Boutiquebusiness account
Here's your secure payment link for order NS-20398 (LKR 5,890).14:02
Pay LKR 5,890
Paid!14:05
Payment received, thank you Sanduni. Your order ships tomorrow.14:05

Messages that send themselves

Reminders, birthday wishes, win-backs and feedback requests, sent at the right moment.

  • Before or after appointments
  • Birthdays and any date on the contact
  • Win back quiet customers
  • Feedback after a chat is resolved
All automations →
Saree fitting reminderTomorrow 10:00
Sent
15% off code for NimaliBirthday
Sent
We miss you offerQuiet 30 days
Queued
How did we do? 1 to 5Chat resolved
Sent

Every channel, posts and ads

DMs, comments, posts and ads from one screen.

  • Messenger and Instagram DMs
  • Comment auto-replies by DM
  • Post to Facebook and Instagram
  • Boost posts and click-to-WhatsApp ads
See it in the demo →
Also in every planUnified Chat HubCampaignsWhatsApp FlowsAppointment BookingSmart ResponseAI Customer IntelligenceDate-Based TriggersCarousel and Offer TemplatesAPI and IntegrationsDashboardFacebook and Instagram
Getting started

From sign-up to first broadcast in four steps

Most businesses send their first approved WhatsApp message the same day.

1

Create your workspace

Sign up free with email or Google. The Free plan needs no card.

2

Connect your number

Meta Embedded Signup creates or links your WhatsApp Business Account in a few clicks.

3

Get templates approved

Submit marketing, utility or authentication templates. Meta usually reviews them within 24 hours.

4

Go live

Launch broadcasts, switch on bots and invite your team.

Use cases

Built for the messages your industry sends every day

Retail and e-commerce

Order updates, cart recovery, COD confirmation, back-in-stock alerts.

Banking and finance

OTP codes, payment reminders, account alerts and KYC document collection.

Education

Admission enquiries, fee reminders, class schedules and results.

Travel and hospitality

Booking confirmations, check-in details, upsells and guest requests.

Healthcare clinics

Appointment reminders, reports ready alerts and follow-ups.

Real estate

Lead qualification bots, site visit booking and brochure sharing.

Integrations

Plugs into the tools you already run

Stores, CRMs, payments, automation tools and ads. Connect once and messages follow your business.

Switching providers

Moving from another WhatsApp provider?

Keep your number, display name and approved templates. We publish a step-by-step guide for each provider.

Questions

WhatsApp Business API, answered

What is the WhatsApp Business API?

It is Meta's platform for medium and large businesses to message customers on WhatsApp at scale. Unlike the WhatsApp Business app, it supports many agents on one number, chatbots, template broadcasts and integrations with your other systems. Klickkonnect connects to it through the official Cloud API.

Can I use my existing business number?

Yes. A number already on the WhatsApp Business app can usually be connected with Meta's coexistence option, so you keep the app and add the API. Otherwise the number is moved fully to the API. Landlines and new SIMs also work.

What is the 24-hour customer service window?

When a customer messages you, a 24-hour window opens. Inside it you can reply freely with any message. Outside it you can only start a conversation with a template Meta has approved. Klickkonnect shows the window timer on every chat and switches the composer to templates when it closes.

How does pricing work?

You pay a Klickkonnect plan fee, and Meta bills its WhatsApp message fees directly to the payment method on your WhatsApp Business Account. Meta charges per delivered template message, with rates by country and category (marketing, utility, authentication). Service replies inside the 24-hour window are free. We add no markup.

Can you get us the green tick?

The green badge (Official Business Account) is granted by Meta, not by any provider. We help you prepare and submit the request, including business verification and press coverage links, but approval is Meta's decision.

Can we switch from another provider without losing our number?

Yes. Meta's phone number migration moves your number to a new provider. Display name, quality rating, messaging limits and approved templates can carry over. Most switches finish the same day.

Show 4 more questions
Where is our data stored and who can see it?

Message data is encrypted in transit and at rest. You control retention periods, who sees which inbox, and you can export or delete contact data on request. Enterprise plans can choose a data region.

Can customers book appointments on WhatsApp?

Yes. Add your services and opening hours, and customers reply BOOK to pick a day and a free time from WhatsApp lists. Bookings sync both ways with Google Calendar, any calendar app can subscribe to the ICS link, and automations send reminders and follow-ups.

Do I need an AI subscription for Smart Response?

No. Smart Response and customer insights work out of the box with built-in language rules. Your platform admin can add an AI model key for natural replies and more accurate intent and sentiment.

How do I connect my store or other tools?

Use the free WooCommerce and WordPress plugin, the Zapier app or the Google Sheets script, or create an incoming trigger: a private link that Shopify, payment gateways, CRMs or any system can call to send a WhatsApp template, with no code.

Start messaging on WhatsApp this week

Free plan, no card needed. Connect your number with Meta Embedded Signup in minutes.